by Leslie Pockell (Editor), Adrienne Avila (With)
http://search.barnesandnoble.com/MBA-in-a-Book/Leslie-Pockell/e/9780446545136/?itm=2
The book is handy, informative and full of inspiration advises. Good to keep one and read once in a while!
Here are some of my favorite collections from the book:
If you can run one business well, you can run any business well. - Richard Branson
The Peter Principle
In a hierarchical organisation every employee tends to rise to his level of incompetence. - Lawerence Peter
Murphy's Law
If there are two or more ways to do something, and one of those ways can result in catastrophe, then someone will do it. - Edward A. Murphy, Jr.
Do it fast, do it right, do it cheap. Pick two. - Anonymous
A camel is a horse put together by a committee. - Anonymous
Don't be afraid of going slowly. Only be afraid of standing still. - Anonymous
Trust yourself. You know more than you think you do. - Benjamin Spock
When people go to work, they shouldn't have to leave their hearts at home. - Betty Bender
Be nice to people on you way up because you might meet them on your way down. - Alexandre Dumas pere
Never invest your money in anything that eats or needs repairing. - Billy Rose
Business? It's quite simple. It's other people's money. - Alexandre Dumas fils
Use the right tool for the job. Let the tool do the work. Take care of your tools. - Stanley E. West
There is no substitute for accurate knowledge. Know yourself, know your business, know your men. - Randall Jacobs.
Make every decision as if you owned the whole company. - Robert Townsend
Compromise is the art of dividing a cake in such a way that everyone believes that he has got the biggest piece. - Ludwig Erhard
Tell me and I 'll forget, show me and I may remember, involve me and I 'll understand.
Chinese Proverb
First-rate people hire first-rate people; second-rate people hire third-rate people. - Leo Rosten
It's not what you pay a man but what he costs you that counts. - Will Rogers
Many a small thing has been made large by the right kind of advertising. - Mark Twain
Anybody can cut prices, but it takes brains to produce a better article. - P. D. Armour
There is no secruity on this earth. There is only opportunity. - Douglas MacArthur
Opportunity is missed by most people because it comes dressed in overalls and looks like work. - Thomas Edison
Whenever you are asked if you can do a job, tell them, "Certainly, I can!"Then get busy and find out how to do it. - Theodore Roosevelt
The difference between a successful person and ohters is not a lak of strength, not a lack of knowledge, but rather a lack of will. - Vince Lombardi
If you want something done, ask a busy person to do it. The more things you do, the more you can do. - Lucille Ball
I don't measure a man's success by how high he climbs, but how high he bounces when he hits bottom. - George S. Patton
The biggest mistake we could ever make in our lives is to think we work for anybody but ourselves. - Brain Tracy
It is awfully important to know what is and what is not your business. - Gertrude Stein
Don't be irreplaceable - if you can't be replaced, you can't be promoted. - Dilbert (Scott Adams)
Belive that you will succeed, and you will. - Dale Carnegie
Motivation is a fire from within. If someone else tries to light that fire under you, chances are it will burn very briefly. Stephen R. Covey
Fina a job you love and you will never have to work a day in your life. - Confucius
If you don't believe in your product or service, and don't have faith that it will accomplish what you say it will - then "it's time for you to go."- Byron White
People buy for their own reasons, not for yours. - Stephen E. Heiman
A salesman minus enthusiasm is just a clerk. - Harry F. Banks
One important key to success is self-confidence. An important key to self-confidence is preparation. - Arthus Ashe
By failing to prepare, you are preparing to fail. - Bemjamin Franklin
Remeber to be courteous to everyone you speak to, as each person is a gatekeeper to your prospect. - Ron Coxsom
The business handshake is an essential selling technique to make a lasting impression. - Lydia Ramsey
Speak clearly, if you speak at all; carve every word before you let it fall. - Oliver Wendell Holmes
Sell cheap and tell the truth. - Rose Blumkin
No one can remember more than three points. - Philip Crosby
If a product isn't selling, I want to get it out of there because it's taking up space that can be devoted to another part of my line that moves. Besides, having a product languish on the shelves doesn't do much for our image. - Norman Melnick
When people talk, listen completely. Most people never listen. - Ernest Hemingway
A smart salesperson listens to emotions, not facts. - Anonymous
A mediocre salesman tells. A good salesman explains. A superior salesman demonstrtes. Great salesmen inspire buyers to see the benefits as their own. - Carolyn Shamis
It I say it, they can doubt me. It they say it, it 's true. - Tom Hopkins
A-B-C. A-always,B-be,C-closing. Always be closing! Always to closing!!
A-I-D-A. Attention, interest, decision and action.
David Mamet
Make a customer, not a sale. - Katherine Barchetti
The only way to know how customers see your business is to look at it through their eyes. - Daniel R. Scroggin
Here is a simple but powerful rule- always give people more than what they expect to get. - Nelson Boswell
Rule No. 1 - The customer is always right!
Rule No. 2 - If the customer is wrong, reread Rule No. 1. - Stew Leonard
Losers make promises they often break. Winners make commitments they always keep. - Denis Waitley
Do not go where the path may lead. Go instead where there is no path and leave a trail. -
Ralph Waldo Emerson
If a man does not know to waht port he is steering, no wind is favorable to him. - Seneca
The first method for estimating the intelligence of a ruler is to look at hte men he has around him. - Niccolo Machiavelli
