2016-02-23

【商業英語】感謝信要點寫?(Frankie Chan)

與外國人打交道,可能會發現他們喜歡在許多場合裏寫感謝信或電郵,來表達對對方的欣賞及感激。無論是收到朋友的禮物、在困難時得到同事的幫忙,又或者在出外旅遊時獲得親朋的款待,除了當面致謝,他們還習慣寫一個簡短的感謝信息來答謝。
至於商務往來,感謝除了以口頭表示,還應要來得正規一點,以書面來表示。感謝信或電郵是公司中頗常用的一種書信,寫起來其實非常簡單,並不需要嚴格按照信件的寫作格式,但基本上也要包括以下4點:
1)稱謂
2)說明感謝甚麼及感謝的原因(在第一段的第一句便可開門見山地表達感謝)
3)再次表示感謝及問候
4)署名
希望以下一些例子與實用句式,能幫助你寫一封簡單而有效的感謝信或電郵。
<感謝別人的款待>
Dear Johnson,
I am writing to tell you how much I appreciated your hospitality and your many kindnesses to me during my stay in Singapore.
Everything was just about perfect. You certainly know how to make a guest feel at home. Your delicious meals were a treat and your flexibility in adapting to my irregular schedules made many things possible.
I count myself fortunate indeed to have such a generous colleague and friend. Please remember you are always welcome to stay at my place when your travels bring you to Hong Kong.
Thank you again for your warm hospitality.
Best wishes, 
Amy

<感謝別人的電郵>
Dear Mable,
Thank you for your email dated 16 February 2016, enclosing an account of the organization and work at your Chamber of Commerce and Industry.
I appreciate your efforts in collecting the information in such a short period and I am very grateful for the detailed and comprehensive account of your activities. The information will certainly be very useful in enhancing our future cooperation.
Gratefully yours,   (這裏也可用Sincerely yours / Respectfully yours / Sincerely)
Johnny Chan

<實用句式>
1. Thank you for one of the most memorable days of my trip.
為了旅途中最值得留念的一天,𧫴向你表示感謝。
2. Thank you for contributing so much to the pleasure of our stay in…
感謝你使我們在停留期間過得愉快所作的努力。
3. Thanks a million.
萬分感謝
4. Thank you from the bottom of my heart.
衷心感謝。
5. Please accept my sincere/ grateful/ profound appreciation for…
請接受我真摯的/衷心的/深切的感謝
6. Many thanks for your kind and warm letter.
感謝你友好和熱情的來信。
7. Your letters are so much fun/ comfort/ entertainment/ company.
你的來信為我帶來很多樂趣/給了我很大的安慰/帶來了娛樂/使我感到不寂寞。
8. At the outset, I would like to thank you for your kindness and your compliments.
首先我想感謝你對我的好意與讚美。
9. It is generous of you to take so much interest in my work/ to give me so much of your time/ to show me so much consideration.
承蒙對我的工作如此操心/為我花費這麼多時間/對我如此關懷。
10. It is a definite understatement to say that I am deeply/ sincerely/ truly grateful.
我深深的/真摯的/真誠的感謝但這並不足以確切地表達我的謝意。

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A tiny dust in the universe.