Received an e-mail from a Macau education institute yesterday.
Then, it reminds me that I sent out a simple enquiry more than 5 weeks ago about the available courses, it took them so long to reply me - and with several mistakes in the mail, including my family name.
Actually, at that time, I also sent out the enquiry to a HK education institute, I got the reply within an hour ( that's why I almost forget this issue!!!) - they also provided me with lots of helpful information and brochures. The reply e-mail was written in a nice and friendly way.
This is the difference that I can tell the quality of the management of these two organisations.
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