2009-11-21

From UPU 's training notes:

Regulatory Uncertainty

Postal markets exhibit the following disadvantages

Poorly defined regularly environments
Inadequate separation of roles and responsibilities
Arbitrary decisions and insufficient management autonomy and accountability
Weak corporate and governance structure
Insufficient management autonomy
Conflicting objectives and targets
Low political priority

- I fully agree

Consumer expections

Universal service
Introducton of a universal service price
Convenient access to counter network to collect mail and to transact payment services
Developemnt of door-to-door services
Ability complete government transactions and payments at postal counters
Ability to access international payment order systems as labour migration grows
Access to basic and micro-banking services
Opportunities to access kiosk-based services for Internet access and services

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